Privacy Policy

1.Introduction

Welcome to Hayleys Aventura (Pvt.) Ltd. We value your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://hayleysaventura.com

By using our website, you consent to the practices described in this policy. If you do not agree, please do not use our website.

2.Information We Collect

We may collect and process the following types of information:

Personal Data

When you interact with us, we may collect:

  • Name, email address, phone number, company name.
  • Billing and shipping address (if applicable).
  • Payment details (processed securely through third-party payment gateways).

Non-Personal Data

  • IP address, browser type, operating system.
  • Website usage data (e.g., pages visited, time spent on site).
  • Cookies and tracking technologies (explained in Section 6).

3.How We Use Your Information

We use your information to:

  • Provide and improve our services.
  • Process transactions and respond to inquiries.
  • Personalize user experience.
  • Send promotional communications (only with your consent).
  • Ensure security and prevent fraud.
  • Comply with legal obligations.

4. GDPR Compliance (For EU Users)

If you are in the EuropeanEconomicArea(EEA), we process your personal data based on:

  • Your consent (e.g., marketing emails).
  • Contractual necessity (e.g., order fulfillment).
  • Legitimate interests (e.g., website analytics).
  • Legal obligations (e.g., fraud prevention).

Your Rights Under GDPR

If you are an EU resident, you have the following rights:

  • RighttoAccess – Request a copy of your data.
  • RighttoRectification– Request corrections to inaccurate data.
  • RighttoErasure – Request deletion of your data (“Right to be Forgotten”).
  • RighttoRestriction– Limit processing of your data.
  • RighttoDataPortability – Receive your data in a readable format.
  • RighttoObject – Opt out of marketing communications.
  • Right to Withdraw Consent – Withdraw consent at any time.

To exercise these rights, contact us at info@hayleysaventura.com

Data Transfers Outside the EU

We store and process your data in Sri Lanka, which may not have the same data protection laws as the EEA. However, we ensure your data is protected through appropriate safeguards, such as Standard Contractual Clauses (SCCs).

Data Breach Notification

If a data breach occurs affecting your data, we will notify the relevant authorities within 72 hours, as required by GDPR.

5.Data Sharing & Disclosure

We do not sell your data. However, we may share your data with:

  • Third-party service Providers (e.g., payment processors, hosting providers).
  • Legal Authorities (if required by law or to prevent fraud).
  • Business Transfers (in case of a merger or acquisition).

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can control cookie preferences via your browser settings.

TypesofCookiesWeUse:

  • Essential Cookies – Necessary for website functionality.
  • Analytics Cookies – Help us understand user behavior.
  • Advertising Cookies – Used for marketing purposes.

For more details, see our [Cookie Policy].

7. Data Security Measures

We implement industry-standardsecuritymeasuresto protect your data, including:

  • SSL encryption for secure data transmission.
  • Firewall protection for stored data.
  • Access control to restrict unauthorized access.

Despite these measures, no system is 100% secure. If you suspect a security breach, please contact us immediately.

8. Data Retention Policy

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

  • Marketing data: Retained until you opt-out.
  • Transactional data: Retained for 5years for legal compliance.
  • User accounts: Deleted upon request.

9. Third-Party Links & Services

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.

10. Compliance with Local Laws

This Privacy Policy complies with SriLankandataprotectionlawsand international standards, including GDPR.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and significant changes will be notified via email (if applicable).

12. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us at:

HayleysAventura(Pvt.)Ltd

No.25, FosterLane, Colombo10,Sri Lanka

Website: https://hayleysaventura.com

Email: info@hayleysaventura.com